Privacy Policy

1. Introduction

This Privacy Policy governs your visit to oneviewhub.com, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Our Terms govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).

For the purpose of this Privacy Policy, we are a Data Controller of your data. The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

2. Definitions

Personal Data (or Data): Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification or identifiability of a natural person.

Usage Data: Information collected automatically through this Service (or third-party services employed in this Service).

User: The individual using this Service who, unless otherwise specified, coincides with the Data Subject.

Data Subject: The natural person to whom the Personal Data refers.

Data Processor (or Processor): The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner): The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Service. The Data Controller, unless otherwise specified, is the Owner of this Service.

Service: The service provided as described in the Terms of Service.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, First name, and last name, Address, State, Province, ZIP/Postal code, City.

Unless specified otherwise, all Data requested by this Service is mandatory and failure to provide this Data may make it impossible for this Service to provide its services. In cases where this Service specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users are responsible for any third-party Personal Data obtained, published or shared through this Service.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Cookies

Any use of Cookies – or of other tracking tools — by this Service or by the owners of third-party services used by this Service serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document, and in the Cookie Policy.

5. Use of Data

The Company uses the collected data for various purposes:

  • (i) to notify you about changes to our Service;
  • (ii) to allow you to participate in interactive features of our Service when you choose to do so;
  • (iii) to provide customer support;
  • (iv) to gather analysis or valuable information to allow improvements to the Service;
  • (v) to monitor the usage of our Service;
  • (vi) to detect, prevent and address technical issues;
  • (vii) to fulfill any other purpose for which you provide it;
  • (viii) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • (ix) to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
  • (x) to provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  • (xi) to protect against spam, bots, identify and address fraud and other illegal activity, claims and other liabilities; this includes the use of reCAPTCHA Enterpirse, which is subject to Google's privacy policy and terms of use. In order to understand Google's use of Data, consult their partner policy and their Business Data page.
  • (xii) in any other way we may describe when you provide the information;
  • (xiii) for any other purpose with your consent.

Provisions for Data Access Over Third-Party Services

You may grant the Company access to your account with third-party services (each, a “Third-Party Service”) for the purpose of providing the Service as described in this Agreement. By granting such access, you acknowledge and consent to the Company’s use of your data solely for the purposes outlined herein. The Company will not share, sell, or transfer your data to any third party, except as necessary to provide the Service or as otherwise specified in this Agreement.

You retain the right to revoke the Company’s access to your Third-Party Service account at any time. This can be done by modifying the permissions through your online dashboard with the Company and, where applicable, directly within the settings of the relevant Third-Party Service. Once access is revoked, the Company will cease using the relevant data for Service purposes and will comply with applicable requirements for the retention, deletion, or transfer of such data.

The following provisions specifically govern data access for the respective Third-Party Services:

Google Ads

If you authorize the Company to access your Google Ads account, the Company will use the data exclusively to manage, optimize, or analyze Google Ads Conversions and Audiences on your behalf. Any data shared will be limited to what is necessary for the proper functioning of the Service and in compliance with applicable laws and policies.

Specifically, the Company will ensure that “Platform Data,” defined as raw data obtained from authorized scopes and any data that is aggregated, anonymized, or derived from those scopes, is processed in accordance with the following principles:

  1. Appropriate Access: The Company will only access “Platform Data” necessary to provide the Service, and not for any other purpose. You may review the access scopes granted during the authorization process on the Google user interface.

  2. Limited Use:

    • The Company will limit your use of "Platform Data" only for providing or improving user-facing features that are prominent in the Service's User Interface.
    • The Company will not transfer "Platform Data" except as necessary to provide the Service and after your explicit consent to do so, for security purposes, to comply with applicable laws.
    • Human access to "Platform Data" shall be prohibited, unless the Company obtained your affirmative agreement to view specific messages, files, or other data, for security purposes, to comply with applicable laws, or data (including derivations) is aggregated and used for internal operations in accordance with applicable privacy and other jurisdictional legal requirements
    • Transfers or Uses of Platform Data not previously consented to by you, or in execution of regulations, are prohibited, including: transferring or selling user data to third parties like advertising platforms, data brokers, or any information resellers; transferring, selling, or using user data for serving ads, including retargeting, personalized or interest-based advertising; transferring, selling, or using user data to determine credit-worthiness or for lending purposes.

  3. Secure Data Handling: The Company will implement technical and organizational measures to protect “Platform Data” from unauthorized access, loss, or destruction. This includes encryption, access controls, and regular security audits. For more information, refer to the Data Processing Addendum (DPA).

The Company ensures that its employees, agents, contractors, and successors comply with the Google API Services User Data Policy

Meta for Business

If you grant the Company access to your Meta Business account, the Company will use the data solely to manage, optimize, or analyze Meta Conversions and Audiences on your behalf. Any data shared will be limited to that which is necessary for the proper functioning of the Service and in compliance with applicable laws and policies.

For further details, please refer to the Meta Platform Terms agreement between Meta and the Company, which outlines the specific terms and conditions governing the use of Meta Business data.

The data accessed from your Meta Business account, referred to as “Platform Data” in such agreement, will be processed by the Company via Google Cloud Platform within the region of your Service’s account: Frankfurt, Germany for European accounts and Ashburn, VA for U.S. accounts. The Company will not transfer “Platform Data” outside of the region of your Service’s account, unless such transfer is made back to your Meta Business account, or is necessary to comply with applicable laws and policies.

X Ads

If you authorize the Company to access your X Ads account (formerly Twitter Ads), the Company will use the data exclusively to manage, optimize, or analyze X Ads Conversions and Audiences on your behalf. Any data shared will be limited to that necessary for the proper functioning of the Service and in compliance with applicable laws and policies.

For further details, please refer to the Ads API Agreement between X and the Company, which outlines the specific terms and conditions governing the use of X Ads data.

6. Retention of Data

We will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

The Data is processed in the EU, and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other cases.

We may disclose your information also:

  • (i) to contractors, service providers, and other third parties we use to support our business operations;
  • (ii) to fulfill the purpose for which you provide it;
  • (iii) with your consent in any other cases;

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

Under the GDPR, Users may exercise certain rights regarding their Data processed by the Company. In particular, Users have the right to:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law.

Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is a state law in the USA that requires commercial websites and online services to post a privacy policy.

According to CalOPPA, the Company agrees to the following:

  • (i) users can visit our site anonymously;
  • (ii) our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our website;
  • (iii) Users will be notified of any privacy policy changes on our Privacy Policy Page;
  • (iv) users are able to change their personal information by emailing us at legal@oneviewhub.com.

Our Policy on “Do Not Track” Signals:

The Do Not Track (DNT) header is a deprecated, non-standard, HTTP Header. It is disabled by default in all browsers supporting it, and modern web browser do not support it anymore. For these reasons, we do not honor legacy Do Not Track (DNT) signals.

12. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

What personal information we have about you.

If you make this request, we will return to you

  • (i) The categories of personal information we have collected about you.
  • (ii) The categories of sources from which we collect your personal information.
  • (iii) The business or commercial purpose for collecting or selling your personal information.
  • (iv) The categories of third parties with whom we share personal information.
  • (v) The specific pieces of personal information we have collected about you.
  • (vi) A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
  • (vii) A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

To delete your personal information.

If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

To stop selling your personal information

WE DO NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES FOR ANY PURPOSE. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

Please note, if you ask us to delete or stop selling your data under the CCPA, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by email: legal@oneviewhub.com

13. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

14. Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email, prior to the change becoming effective, and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: legal@oneviewhub.com.

Last Updated: March 30, 2025